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Retail Operations Manager

Retail Operations Manager

GlobeHireKebun Baharu, Johor, Malaysia
5 hours ago
Job description

Overview

Overview

Our client is Singapore’s preferred destination for all things sun-safe and stylish. They are seeking a highly capable Malaysian Operations Manager to join their team and play a key role in driving service and operational excellence. This is an onsite role based in Singapore.

Key Responsibilities

  • Oversee day-to-day retail operations across outlets, ensuring smooth, efficient, and customer-focused service delivery.
  • Take full ownership of P&L performance, implementing strategies to achieve sales and profitability targets in alignment with senior management.
  • Lead, train, and motivate staff, fostering a culture of teamwork, accountability, and professional growth.
  • Design, coordinate, and implement operational systems that enhance efficiency and deliver consistent excellence in customer experience.
  • Monitor and analyze operational performance, providing insights and recommendations for continuous improvement.
  • Collaborate with management on business development initiatives, promotions, and strategic projects.

Required Skills & Experiences

  • Minimum 5 years of proven retail management experience, preferably within fashion, lifestyle, or consumer goods.
  • 3–4 years of experience managing people.
  • Strong leadership skills with a demonstrated ability to develop, mentor, and retain high-performing teams.
  • Solid understanding of P&L management and experience in executing strategies to drive sales growth.
  • Proactive, resourceful, and hands-on, with strong ownership of results.
  • Proficiency in English, Chinese, and Malay is preferred to effectively liaise with diverse staff and customers.
  • Strong organizational and problem-solving abilities, with an eye for operational details and process improvements.
  • Preferred Skills & Experiences

  • Experience in fashion retail is highly recommended.
  • Why Apply

  • Competitive starting salary of S$4,000 per month.
  • Attractive monthly performance bonuses based on individual and store performance.
  • Work Permit application support for successful candidates requiring sponsorship.
  • A dynamic, supportive work environment with opportunities for career advancement.
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    Manager Manager • Kebun Baharu, Johor, Malaysia