Order Management Exec
Bunge Iberica SAPasir Gudang, Johor, Malaysia30+ days ago
Job descriptionCreate & manage Sales Order with accuracy Monitor customer credit & chase for payment or LC Prepare marking, shipping instructions, and raise sample requests. Monitor shipments Manage contract monitoring Manage contract schedule rolling to support oil positioning. Manage contract extensions based on requirements Schedule line reporting Expired contract reporting Communicate and reply to all queries (internal & customers) Attend ad-hoc issues / meetings Min Diploma and above in related field. More than 2 years’ experience in supply chain / sales or order management Supply chain knowledge & proficiency in SAP system Well-versed in handling sales orders and data entry Strong analytical and problem-solving skills - OM analytics & insights to support operations needs & function development. Knowledge of order management systems, booking, and EDI Excellent interpersonal skills to handle customer issues and ensure customer satisfaction Managing compliance issues and handling customer complaints
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Order Management Exec
Date : Feb 12, 2025
Role Purpose Statement :
- Coordinate, evaluate & manage after trade order including daily run activities but not limited to resolve escalations, developing / supporting new process or procedure to enhance productivity as well as database maintenance and reporting.
- Responsible for Sales order creation, from identifying customer needs, processing orders to shipment and delivery of orders to the customers timely and on time.
- Receive, follow up and process incoming orders after contract creation. This includes checking for accuracy, verifying that all necessary information is present and ensuring that the order can be fulfilled timely.
Main Accountabilities :
Requirement :
Job Segment : Logistics, Supply Chain, Data Entry, Database, Operations, Administrative, Customer Service, Technology
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Order Management • Pasir Gudang, Johor, Malaysia
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