Customer Success Specialist - Marathi- Penang

Customer Success Specialist - Marathi- Penang

Join to apply for the Customer Success Specialist - Marathi- Penang role at TP

Customer Success Specialist - Marathi- Penang

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Join to apply for the Customer Success Specialist - Marathi- Penang role at TP

Are you fluent in Marathi and English ?

Join our team in Penang and take your career to the next level!

Job Overview :

We are looking for a Marathi-speaking Customer Service Representative to provide excellent customer support via phone, email, and live chat . You will be the first point of contact, ensuring customer satisfaction by resolving inquiries and issues effectively.

Key Responsibilities :

• Handle customer queries in Marathi and English (calls, chat, email)
• Assist with product / service questions, complaints, and technical issues
• Provide accurate information and timely solutions
• Document interactions and update systems
• Escalate complex issues when needed
• Meet performance goals while maintaining high service standards

Qualifications :

Why Join Us?

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Customer Service

Industries

Outsourcing and Offshoring Consulting

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