Process Executive - Provider Relations - Cantonese

Job Title : Process Executive - Provider Relations - Cantonese

Location : Malaysia

Language : Must be native or proficient in Cantonese.

Summary

Handle enquiries from network providers including but not limited to card acceptance / PA / outstanding claim status / contractual & fee review.

Key Roles and Responsibilities

• Handle phone call and email enquiries from our network provider regarding the medical cards, pre-authorization, referrals.
• Handle enquiries related to contract renewal, fee review, portal access and movement notice.
• Provide information on pre-authorization status, Guarantee of Payment Letter and claims.
• Update and maintain accurate records of all inquiries and provider list.

Experience

About Cognizant

Cognizant (Nasdaq : CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant.

#LI-CTSAPAC

#J-18808-Ljbffr