DIGITAL MANAGER

Our Story We’re the small, independent digital agency (formerly known as Compass Interactive) that’s been bringing big results for big brands for over 25 years.  Some of the key brands we currently work with, or have collaborated alongside, include Nike, KFC, IKEA, YSL, Citi, Unilever, Astro, Chanel, Bonuslink, L'Oreal, and GSK. When you join our Servicing Team, you’ll have access to not just your direct mentors, but also the chance to pick the brains of other senior members across departments—a huge plus point when you work in a small, independent digital agency like us.  What else can you look forward to : -Diverse and friendly teammates : We’re literally from all walks of life.  -Hybrid work model : We’re in the office only 3 days a week, so you’re free to WFH for two days. -A good balance of Work and Play : We believe in “rest and reset”, plus we do pay for OT. -Upskilling opportunities : Access to relevant training to help you grow even more! Who We’re Looking For : As Digital Manager, you will lead a team to plan and execute the agency's digital offerings. You will be required to effectively manage, coordinate, problem-solve and execute marketing campaigns from planning to completion. Digital Managers who have experience in managing teams in digital or traditional agencies are encouraged to apply. Job Responsibilities : -Reports to the Digital Director. -Ability to lead a team of 2 or more members. Your role includes managing team resources, progression and growth, providing guidance and support, as well as performing performance reviews to ensure team members are engaged and motivated. -Client and project management lead of digital marketing campaigns, website development, mobile app development, social media management and maintenance of client's digital platforms, including content planning and management. -Develop and maintain strong relationships with clients by providing exceptional customer service. You will also be the primary point of contact for clients; managing their expectations and providing regular updates on the status of projects and campaigns. -Prepares clear and thorough briefs for the Creative and Technical departments, based on client’s requirements. -Collaborate with internal teams (Creative and Tech) to develop and execute effective digital marketing strategies to fulfill your clients’ objectives. -Manage project timelines, track progress and review quality of delivery to ensure all projects are completed on time and within budget. -Analyze campaign performance data and provide regular reports to clients, highlighting key insights and recommendations for improvement. -Identify new opportunities to grow client accounts. Opportunity to lead pitches for potential clients. -Stay up-to-date with industry trends and best practices to strengthen understanding of client and consumer needs. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-acronym-digital-job-digital-manager]

• At least 4 year(s) of working experience in account management or a related role, preferably candidates specializing in Digital Marketing and Communications. -Candidates must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Art / Design / Creative Multimedia, Advertising / Media / Marketing, Law, Linguistics / Languages, Mass Communications or equivalent. -A rich experience in working with local and international brands on digital and social campaigns. -Knowledgeable in full project lifecycle (pitch to go-live) and digital executions that involve website development, mobile applications, social campaigns and email communications. -Well-verse with digital marketing channels and tactics, including social media, email marketing, and content marketing. -Strong communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams. -Ability to analyze data and provide insights and recommendations. -Strong project management skills : Effective time-management, impeccable organization and the flexibility to adapt quickly to changes. -The ability to thrive in a fast-paced and deadline-driven environment. -Strong problem solving abilities and ability to think critically to resolve challenges. -Ability to prepare and present presentation decks and post campaign reports. -Good command of English, both spoken and written. -Proficient in Google Workspaces (Docs, Sheets, Slides).