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IT Associate Product Manager
IT Associate Product ManagerHiredly X • Petaling Jaya, Selangor, Malaysia
IT Associate Product Manager

IT Associate Product Manager

Hiredly X • Petaling Jaya, Selangor, Malaysia
30+ days ago
Job description
  • Act as the primary point of contact for businesses to request or propose ideas for product capabilities and features
  • Collaborate and co-create product capabilities with business stakeholders
  • Evaluate business value of new capabilities alongside the business and strategy teams to recommend prioritization
  • Define and document comprehensive business requirements using best practices (e.g., UML)
  • Perform end-to-end analysis of user journeys, backend processes, and operational needs to identify and document improvements or enhancements
  • Lead implementation and customer launch of product roadmap in close collaboration with the Engineering team
  • Define clear success metrics for all new product capabilities to track performance
  • Conduct post-launch analysis of features to assess success and recommend improvements
  • Continuously research the market to understand competitor landscape, customer needs, and sentiment
  • Refine product offerings and roadmap based on market research to maximize adoption and profitability
  • Manage operational aspects of the product, including Level 3 support, process execution, reporting, product configuration, and ad hoc support
  • Define test scenarios and test cases, and perform thorough testing for all new capabilities and features
  • Collaborate with Compliance and Legal teams to ensure all features meet regulatory and legal requirements
  • Own and drive the entire release plan process—from initiation to customer launch
  • (Apply now at #J-18808-Ljbffr

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    Product Manager • Petaling Jaya, Selangor, Malaysia

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