Business Development Associate

CSGKota Bharu, Kelantan, Malaysia

30+ days ago

Job description

Overview

Business Development Associate (BDA) role at CSG. The BDA energetically participates in driving our sales engine and growing our business by pursuing inbound leads and driving outbound lead generation. The ideal candidate is highly driven for results, intuitive, resourceful, and organized, with a passion for attracting new clients and building solid relationships.

The BDA will have an energetic, can-do attitude and be comfortable working in a metrics-driven environment. A transparent and deliberate path to professional growth opportunity will keep high performers motivated to deliver.

Responsibilities

Conduct market research using cutting edge AI and customer intent technology and identify prospective clients.
Drive pipeline growth by engaging with marketing campaigns and identifying quality leads to pursue.
Coordinate appointments, meetings, and calls between customers, Solutions Consultants, Client Business Executives and Sales Directors.
Assist in the development of a strong pipeline of new business opportunities through direct customer contact and prospecting.
Leverage phone / email / social media / intent data for prospecting with key metrics around setting qualified first sales interactions and next step calls leading to proposals / pipeline.
Independently and collaboratively solve deal-level challenges to increase overall revenue and sales bookings.
Cultivate strong relationships with new clients and further our reach within existing client organizations.
Pre-qualify customers based on company’s business model, current strategic initiatives, AI analytical recommendations and "CSG customer fit" guidelines.

Qualifications

2-3 years of experience working in Telco industry sales

Demonstrated experience in sales; previous experience in a B2B business development role advantageous

Experience with Salesforce, MS Dynamics, Salesloft, DemandBase and MS CoPilot highly advantageous

Strategic Thinking : Systematically solves problems and hypothesizes possible customer pain points, expectations, and implicit needs; brainstorms with team members to devise solutions to solve complex deal challenges.

Communication : Tailors communication to the customer’s needs with authority; effectively delivers presentations and has strong verbal and written communication skills.

Interpersonal Influence : Uses rational and emotional drivers that would appeal to customers to drive initial conversations.

Networking : Identifies the right customer stakeholders and builds connections quickly to drive consensus for deals; works cooperatively with a wide range of internal stakeholders for deal success.

Ownership : Takes initiative with minimal direction or supervision and remains self-directed.

Workflow Management : Sets clear, realistic, and time-bound objectives aligned to business growth; breaks objectives into tasks and steps with realistic timeframes.

Self-starter attitude and ability to thrive in a fast-paced environment with changing priorities and deadlines.

Proven analytical ability to interpret AI recommendations, intent data, sales and customer feedback and make actionable recommendations.

Ability to read, write, speak and understand English, Spanish and Portuguese in a business environment.

Guiding Principles

Impact : Always help and empower others, whether they’re colleagues or customers.

Integrity : Do what’s right for our customers and our people while being authentic.

Inspiration : Be bold in the way you think and passionate about the work you do.

Perks & Benefits

Work from Home

Employee Belonging Groups

Healthcare : Dental, Medical, and Vision

Paid Vacation, Volunteer, and Holiday Time Off

And so much more!

Accommodations

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at or email CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and / or testing processes.

Location

Malaysia Remote; Indonesia Remote, PH; Makati City Remote

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Associate Development • Kota Bharu, Kelantan, Malaysia