Senior QA Engineer

Join to apply for the Senior QA Engineer role at Toku. At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end‑to‑end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission‑critical cloud communication solutions. Toku combines local strategic consulting expertise, bespoke technology, regional in‑country infrastructure, connectivity and global reach to serve the diverse needs of enterprises operating regionally.

As we continue creating momentum for our products in the APAC region and helping customers with their communications needs, we are looking for a Quality Assurance Engineer to ensure the high quality and reliability of our cutting‑edge contact center and unified communication platforms, and contribute to the seamless delivery of exceptional customer experiences. This is a newly created and impactful position during a growth phase for the business. You will be instrumental in shaping new processes, bringing new ideas and selecting tools in a collaborative and highly visible team environment. You will thrive in this role if you have a passion for quality, an eye for detail, and the experience to help excel a growing QA function to the next level.

Expected Collaborations

• Work closely with the QA Manager to align on testing strategies, priorities, and goals for the team.
• Partner with Test Automation Engineers to communicate requirements, design test plans, and ensure the integration of automated tests into the development pipeline.
• Engage with Product Managers to understand product requirements and provide feedback on testability and potential quality issues.
• Work support teams to understand, investigate and resolve customer‑reported issues.

Tasks and Responsibilities

Technical Excellence

Qualifications

Benefits

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