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Field Technician / Support Technician

Wevo System Sdn BhdKuala Lumpur, MY

12 days ago

Job description

Deliver, set up, install, configure, test, and commission hardware network devices (Server, Switch, Router, Gateway, Phones, etc) and the software. -Planning, coordinating, and liaising with clients / vendors for the related network infrastructure readiness. -Provide level 1 and level 2 support such as troubleshooting, diagnosing and resolving hardware, software, and other network-related problems. -Involve in preparing and documenting standard operating procedures and protocols (e.g. low-level design, diagram, work plan, etc). -Provide user training to the clients, resellers, etc, when necessary. -Produce reports including assessment-based findings, outcomes and propositions for further network performance enhancement. -To assist in any pre-sales activities such as site survey and POC, which may require going outstation or travel inboud and outboard. -Any ad hoc task that may be assigned from time to time. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-wevo-system-sdn-bhd-job-field-technician-support-technician]

Certificate or Diploma or any relevant qualification in the field related to IT / Networking / Engineering. -Clear basic knowledge of hardware and network infrastructure. -Knowledge of VOIP phone systems / PBX and Linux OS will be an added advantage. -Must have a driving license and be willing to travel. -Ability to work independently and in a team environment. -Possess strong analytical and problem-solving skills.

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Technician • Kuala Lumpur, MY