JOB SUMMARY Program Manager will facilitate and lead strategic initiatives for a defined customer (internal or external) or user. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide full accountability for project budgets, schedules, project management, and performance requirements for enterprise level projects. ESSENTIAL DUTIES AND RESPONSIBILITIES Technical Requirements :
Responsible for ensuring all of the project requirements and / or objectives are correctly gathered, understood and properly translated for execution.
Build team(s) to address the project goals and objectives for multiple and / or enterprise level projects.
Collaborate with customer (internal or external) from requirements gathering through product acceptance.
Align the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.
Review project schedules with functional project managers and project coordinators allocated to projects.
Provide guidance and motivation to project teams to successfully achieve project goal and corporate initiatives
Communicate project objectives in terms of overall strategic business objectives.
Serve as interface with customers, vendors, stakeholders and project sponsor(s)
Devise creative solutions to critical customer and user needs.
Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics.
Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints
Obtain and summarize current project information and milestone status versus project performance baseline
Drive project / program tasks to completion in accordance with the project schedule
Coordinate the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks
Management of Resource capacity and time tracking allocated to enterprise level project.
Financial Management and analysis of costs for enterprise level projects and programs including Capital Expenditures Requests (CER’s) travel, training, resources allocation and other project related costs.
Responsible for forecasting project budget and HR needs for current and future site needs
Accountable for overall project success - including cost, schedule, quality, and scope management.
Balance the cost, schedule and time frames against the enterprise level project requirements
Report project status, issues and implemented solutions as well as evaluations and assessments of the results
Provide leaders with updates, including greatest opportunities for improvement
Recognize potential problem areas against the plan and identify and implement alternative solutions
Identify best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
Provide key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required).
Participate in the exchange of ideas and information within the department and with other Jabil facilities to ensure best practices are shared throughout the company
Drive continuous improvement through trend reporting analysis and metrics management
Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority
Coach others through difficult decision making situations
Design and facilitate training related to implementation of enterprise initiatives
Engage and collaborate with customers within Jabil to obtain greater understanding of and evaluate
Drive relevant, concise and effective communication through a variety of mediums
Design clear and consistent messages for a variety of diverse audiences, ensuring relevance and effectiveness of delivery
Working closely with communications, stakeholders , and management to stay informed of important company information to evaluate and measure program effectiveness and impact on the business
Comply and follow all procedures within the company security policy.
May perform other duties and responsibilities as assigned. (Apply now at #J-18808-Ljbffr
Operation Manager • Bayan Lepas, Malaysia