Payroll Solutions Manager

Payroll Solutions Manager

Darwinbox — Federal Territory of Kuala Lumpur, Malaysia

Darwinbox is Asia's fastest‑growing HR technology platform, built by alumni from world‑renowned organisations such as McKinsey, EY and Google. With a client base of 500+ global enterprises and more than 1 million employees across 60+ countries, we provide an all‑in‑one HCM suite that competes with SAP, Oracle and Workday.

We are looking for a manager who will understand the customer’s problem statements and advocate the best payroll solution on our product.

Responsibilities

• Lead the accurate and timely processing of payroll implementation projects, ensuring seamless delivery for clients and efficient coordination within the payroll team.
• Serve as the primary point of contact for clients, expertly managing expectations and providing comprehensive updates on project progress.
• Ensure precision in payroll processes and results, with strict adherence to agreed schedules for payroll payments.
• Oversee the collection and analysis of payroll requirements, translating these into detailed system specifications for successful implementations.
• Demonstrate advanced expertise in the implementation and support of Malaysia payroll systems, with an added advantage of global payroll experience.
• Exhibit extensive domain knowledge of global payroll, HR, and benefits systems.
• Maintain an in-depth understanding of statutory policies applicable in Malaysia, ensuring compliance in all payroll operations.
• Efficiently manage complex and high‑volume payroll operations, optimizing workflows and enhancing overall efficiency.
• Execute and adjust strategic plans with a high degree of independence, ensuring alignment with organisational goals.
• Proactively initiate and implement innovative process improvements, driving operational excellence.
• Communicate clearly and effectively through verbal, written, and non‑verbal methods across all levels of the organisation.
• Provide leadership in configuring and testing integrations between Darwinbox and other third‑party solutions, ensuring seamless system interoperability.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Customer Service

Industries : Software Development

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