Professional Services Specialist (Web Developer)

Overview

Professional Services Specialist (Web Developer) – Amdocs, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Join to apply for the

Professional Services Specialist (Web Developer)

role at

Amdocs . Role

As a Professional Services Specialist at Amdocs, you will be part of a group of highly trained product experts responsible for end-to-end product deployment of our multi-vendor, multi-technology network optimization platform. What will your job look like?

Review technical requirements with internal and external stakeholders to recommend optimal solutions aligned with customer needs Participate in all technical aspects of product implementation, including end-to-end deployment of Amdocs solutions Serve as a customer-facing representative throughout all phases of the project lifecycle, including onsite engagements Deliver post-deployment training sessions and workshops to drive product adoption and effective usage Monitor system performance, troubleshoot issues, and collaborate closely with R&D to resolve functional and performance-related concerns Support pre-sales activities, including proof-of-concepts (POCs) and technical evaluations Develop and maintain technical documentation, implementation guides, and best practices Contribute to continuous process improvements to enhance team productivity and individual efficiency What will you get and learn from the job?

Latest technologies in the market (e.g., Cloud deployment (AWS, GCP, Azure) and deployment methodology (CI / CD, Kubernetes, Docker)) Latest project deployment methodology (e.g., Scrum, Agile, DevOps, Sprints) Collaboration with multi-international customers and teams across the globe Clear career progression and growth within the company Joining an ever-expanding organization with extensive training programs designed for your role All you need is…

Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related discipline Minimum 5 years of hands-on experience in web-based development, ideally within the telecom sector Solid understanding of RESTful APIs and web services integration Working knowledge of relational and non-relational databases (e.g., Oracle, MySQL, PostgreSQL, MariaDB, Cassandra) Proficiency in scripting languages such as Python, PHP, Bash, or PowerShell Exceptional communication skills, with the ability to convey technical concepts clearly to diverse stakeholders Strong analytical and troubleshooting skills, with a proactive approach to problem-solving Ability to collaborate effectively with cross-functional teams to resolve technical issues efficiently Skilled in building trust and confidence with stakeholders through high-quality and timely deliverables Demonstrated ability to excel in a fast-paced telecom environment, with agility to adapt swiftly to evolving technologies, shifting requirements, and tight delivery timelines Flexibility to work across multiple time zones based on project needs (Region-Specific Role) Proficiency in speaking and reading Mandarin is required to effectively support stakeholders and operations in the Taiwan region Good to have…

Familiarity with telecommunications and radio network technologies (3G, 4G, 5G) Experience with Java and / or R programming languages Hands-on experience with enterprise-grade databases such as Oracle EE Experience working with Elasticsearch, including API integration and Query DSL Foundational knowledge of AI and Machine Learning concepts Strong integration and problem-solving skills, with the ability to work independently Excellent written and verbal communication skills, with strong interpersonal abilities Willingness to learn and adapt to new systems and technologies Seniority level

Mid-Senior level Employment type

Full-time Job function

Consulting and Information Technology Industries

Software Development

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