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Customer Service Executive (Human Resouce Industry)

Agensi Pekerjaan JobScoper Sdn. Bhd.Petaling Jaya, Selangor, Malaysia

1 day ago

Job description

This range is provided by Agensi Pekerjaan JobScoper Sdn. Bhd.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Responsibility

Respond to customer and candidate inquiries via phone, email, or chat in a professional and timely manner.
Review and verify documentation for completeness and accuracy.
Troubleshoot and resolve issues or escalate them when necessary.
Follow standard operating procedures and meet performance metrics (quality, call time, customer satisfaction).

Job Requirements

Welcome fresh-graduate.

Can speak in English and Mandarin. (Can understand the traditional mandarin).

1+ year of customer service experience (preferably in a call center or support environment).

Excellent verbal and written communication skills.

Ability to multitask, prioritize, and manage time effectively.

Strong attention to detail and problem-solving skills.

Comfortable using multiple systems and applications.

Familiarity with background screening or HR services a plus.

Job Benefits

5 working days (Mon-Fri;9am-6pm)

Provided training.

EPF / SOSCO

Provided allowance.

Near to LRT Station.

We are an equal opportunities employer and welcome applications from all qualified candidates.

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Customer Service Executive • Petaling Jaya, Selangor, Malaysia