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Sales Manager

Sales Manager

PREEMINENT AUTO SDN BHDMalaysia
13 hours ago
Job description

Responsibilities :

1. Sales & Customer Engagement

  • Greet and engage customers, understanding their needs and preferences.
  • Explain vehicle features, specifications, and benefits.
  • Conduct test drives and demonstrate vehicle capabilities.
  • Present financing, leasing, and insurance options.
  • Negotiate pricing and close sales deals.

2. Product Knowledge & Consultation

  • Stay updated on new car models, technologies, and industry trends.
  • Provide professional advice on vehicle selection based on customer needs.
  • Explain after-sales services, warranties, and maintenance plans.

    • 3. Sales Process Management

  • Generate leads through online inquiries, showroom walk-ins, and cold calls.
  • Follow up with potential buyers via calls, emails, and appointments.
  • Maintain records of customer interactions and sales progress.
  • Process sales paperwork, loan applications, and registration documents.

    • 4. Customer Service & Relationship Management

  • Build and maintain relationships with new and existing customers.
  • Provide post-sales support, including delivery coordination and feedback collection.
  • Address customer complaints and escalate issues if needed.

    • 5. Sales Targets & Performance

  • Work towards monthly and annual sales targets.
  • Develop and execute sales strategies to boost performance.
  • Participate in promotional events, exhibitions, and test drive campaigns.

    • 6. Collaboration & Reporting

  • Work with marketing teams to promote vehicles and offers.
  • Coordinate with service teams for after-sales support.
  • Prepare daily, weekly, and monthly sales reports for management.
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    Sales Manager • Malaysia