Job descriptionProviding support to the department to ensure that quotations, service reports and correspondence are promptly processed and dispatched.Assisting the service department to follow-up on all service activities.Planning technicians work schedule.Processing and ensuring that all inquiries are answered promptly.Review of documentations and inspections schedulesAlternating responsible of the 24 Hours Service LineCompletion of all necessary transaction in SAP and other Operating Systems per the manualCreate and issue invoice for all customers both subsidiaries and ad hoc customersReport non-conformities and assist with corrective actionsLiaise with customer & supplier / vendorsHandling & planning manpower to all jobs and other departments request.