Store Supervisor, Pavilion Bukit Jalil

Crocs, Inc.Kuala Lumpur, Kuala Lumpur, Malaysia

3 days ago

Job description

Store Supervisor, Pavilion Bukit Jalil

Location : Crocs, Inc., Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. We invite you to apply for this role and join our team.

Overview

As a Sales Team Lead you will play a pivotal role in delivering world‑class service to our consumers every day. You will be responsible for overseeing opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives.

What You’ll Do

Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
Proactively contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas and concerns.
Coordinate, delegate, prioritize and meet store deadlines, ensuring follow‑up on daily activities within the building.
Learn & assist in various departments within the store, including consumer service, product knowledge, placement, visual presentation, and stock‑room management.
Support team members in the daily execution of retail operations, i.e., POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
Lead by example and collaborate with Store Management to improve personal key performance indicators through sales‑driven techniques.
Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

What You’ll Bring to the Table

2–3 years of total retail experience; preference for previous store leadership role.

Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results.

Proven communication skills (written and verbal) to store team, operations managers, district managers and corporate partners.

Desire to succeed in a high‑growth, fast‑paced retail environment.

Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance essential.

Equal Employment Opportunity

At Crocs, Inc. we believe in a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

Job Category : Retail | Seniority Level : Mid‑Senior | Employment Type : Full‑time | Job Function : Sales and Business Development | Industries : Retail Apparel and Fashion

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Store Supervisor • Kuala Lumpur, Kuala Lumpur, Malaysia