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Claims Examiner - Third Party Bodily Injury

Claims Examiner - Third Party Bodily Injury

Allianz General Insurance Company (MalayKUALA LUMPUR, Federal Territory of Kuala Lumpur, MY
30+ days ago
Job description

Claims Examiner - Third Party Bodily Injury

74410 | Customer Services & Claims | Professional | [[custPositionClusterCSB]] | Allianz Malaysia | Full-Time | Permanent

Job Summary

To conduct a comprehensive review and processing of third-party bodily injury claims, and provide recommendations for suitable offers / mandates for resolution.

Key Responsibilities

  • Conduct thorough assessment of claims by gathering necessary documentation from insured, third party solicitors, branches, agents, brokers, etc., with a keen attention to detail in identifying potential fraud, ensuring timely and fair settlements in compliance with internal policies and regulatory guidelines (PIAM, BNM).
  • Engage in timely and effective negotiations with third parties or their solicitors to achieve claims settlement, minimize the risk of litigation, and enhance cost efficiency.
  • Collaborate with panel solicitors to strategies and achieve a timely, fair and reasonable settlement.
  • Craft, develop and implement efficient settlement strategies including those for complex claims, emphasizing workflow enhancements to streamline claim closures.
  • Collaborate with stakeholders including customers, brokers, agents, and both inter / intra department teams to maintain vigilance for fraud indicators and develop robust fraud prevention measures

Requirements

  • Bachelor's Degree in Law / Insurance / Biomedicine
  • Minimum 2 years’ experience in related fields.
  • Good policy understanding in terms of the policy conditions, exclusions etc.
  • Good judgement with ability to make informed decisions.
  • Excellent communication and negotiation skills
  • Familiarity with using ChatGPT for automating routine tasks and enhancing productivity
  • Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

    We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

    We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

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    Examiner Third Party • KUALA LUMPUR, Federal Territory of Kuala Lumpur, MY