Assistant Manager - Front Office

Overview

As Assistant Manager, you will be responsible for preparation and updating of the Front Office Departmental Operations Manual to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while meeting employee, guest and owner expectations. Ensure that all Front Office employees deliver the brand promise and provide exceptional guest service at all times. Responsibilities

Prepare and update the Front Office Departmental Operations Manual to support efficient departmental operations in line with Hyatt's corporate strategies and brand standards. Ensure that Front Office staff deliver the brand promise and exceptional guest service at all times. Qualifications

Minimum 2 years work experience as Team Leader or Supervisor A true desire to satisfy the needs of others in a fast-paced environment Refined verbal and written communication skills Ability to stand for long periods Due to strict regulation of Malaysian Immigration and Manpower Department, this position is open for Malaysian Nationals only Job Details

Seniority level : Mid-Senior level Employment type : Full-time Job function : Customer Service Industries : Hospitality

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