Overview
Job Summary
Strategy
Support for all House Franchises across all relevant Business lines trading Exchange Traded Derivatives
Own query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk.
Understand the Futures & Options products lifecycle across Rates, Commodities, FX & Equities from front to back and be the subject matter expert and go-to person for the core systems processing.
Drive continuous improvement and innovate
Partner with Technology to deliver transformation.
Work with FM to identify process improvements and drive efficiency.
Face of Operations to Sales and Trading Desks locally – primary point of contact
Insulate FM from post execution processing / queries, represent Operations functions.
Build team profile with the Front Office
Stakeholder engagement, 2-way flow of information – “Trusted Advisor”
New business enablement and solutions, partner to deliver strategic FM initiatives.
Constantly seek opportunities to improve global consistency, work closely with the Hubs and other regions to close gaps and standardise processes.
Communicate with trading desks & COO to solve immediate day to day issues with transactions as well as understand their longer terms needs to shape business decisions in Operations.
Build strong relationship with direct colleagues in Bangalore, London & New York ETD Ops as well as Singapore Clearing Technology to facilitate efficient communications and speedy resolutions of issues
Identify and close knowledge gaps within the Global Team through hands on training.
Daily KPI monitoring vs SLA.
Engage with industry bodies and vendors to identify opportunities to enhances processes and systems and drive efficiency
Key Responsibilities
Be the subject matter expert for MIS, cost-per-trade, touch points per trade – drive their evolution and identify areas to proactively add value through improved data.
Be aware of, and strive to reduce, vendor costs.
Operations representation for external / internal and regulator scheduled audits
Ensure Audit points are addressed within timelines.
Achieve regulatory compliance and future proof the ETD Ops model through a strong understanding of current rules and anticipation of upcoming regulations.
Adherence to Ops Risk Framework standards of implementation and process management
Continuous review of procedures & processes
Processes
Qualifications
About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion.
Together we :
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
#J-18808-Ljbffr
Manager • Kuala Lumpur, Kuala Lumpur, Malaysia