Talent.com
This job offer is not available in your country.
Cybersecurity Support Engineer - Malaysia

Cybersecurity Support Engineer - Malaysia

FortinetKuala Lumpur, Malaysia
30+ days ago
Job description

Overview Location : Malaysia (Kuala Lumpur)

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Cybersecurity Support Engineer to contribute to the success of our rapidly growing business.

Responsibilities

Support Fortinet’s customers globally and may travel within APAC region to meet customers when necessary.

Understand customer network / security implementation and requirements technically.

Perform technical issue analysis, troubleshooting and consultation for customers.

Provide effective communication with customers and colleagues.

Manage customer expectations correctly.

Provide technical solution recommendations or workarounds for any Fortinet product model limitation / known issue.

Perform customer case management and escalation.

Reproduce customer issue / bug in Fortinet APAC lab.

Perform Fortinet Product bug management and escalation to the engineering team.

Provide technical consultation to Level-1 engineers.

Keep improving technical knowledge and updating latest network / security technology and protocols.

Have knowledge, ideas and experience sharing within the team.

Contribute to the team's success and be a good team player.

We Are Looking For

4 - 7 years of working experience in networking / security related field.

In-depth knowledge of TCP / IP.

Experience in TCP / IP, dynamic routing and L2 / L3 network protocols implementation.

Good communication and written skills in English.

Sense of urgency and capability to handle tense situations.

Positive, communicative and customer oriented attitude.

Having any of industry certificates will be an advantage (NSE4, NSE7, FCNSP, CISSP, CCNP, CCSP, CCNA).

Experience in security products and technology (e.g. Firewall, IPS, DDoS).

Good exposure to Unix / Linux environment would be a plus.

Experience in system integration and multi-vendor environments.

Experience in data center deployment.

Experience in wireless access points.

Experience in SQL databases.

Bachelor’s Degree in Electrical Engineering or Computer Science or equivalent experience.

Why Join Us At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

We will only notify shortlisted candidates.

Fortinet will not entertain any unsolicited resumes; please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any agency submit resumes to Fortinet, these resumes if considered will be assumed to have been given by the agency free of any related fees / charges.

#J-18808-Ljbffr

Create a job alert for this search

Cybersecurity Engineer • Kuala Lumpur, Malaysia

Related jobs
  • Promoted
Senior IGA Consultant

Senior IGA Consultant

Kloudynet TechnologiesKepong, Kuala Lumpur, Malaysia
Kloudynet is a leading cybersecurity company with a strong partnership with Microsoft.As a Microsoft Solutions Partner in Modern Work and Security, we hold advanced specializations across key areas...Show moreLast updated: 4 days ago
  • Promoted
Cybersecurity Specialist

Cybersecurity Specialist

ContinentalPetaling Jaya, Selangor, Malaysia
Cybersecurity topics within Continental.Those will be your future main tasks : .IT functions and business functions.IT cybersecurity technologies to other IT and business teams worldwide.Cybersecurit...Show moreLast updated: 30+ days ago
  • Promoted
Cybersecurity Support Engineer (FortiClient) - Malaysia

Cybersecurity Support Engineer (FortiClient) - Malaysia

FortinetKuala Lumpur, Kuala Lumpur, Malaysia
Location : Malaysia (Kuala Lumpur).Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of ne...Show moreLast updated: 6 days ago
  • Promoted
Head of Cybersecurity (Banking, Insurance, or Financial Services)

Head of Cybersecurity (Banking, Insurance, or Financial Services)

Krisvconsulting Services Pte LtdKuala Lumpur, Kuala Lumpur, Malaysia
Head of Cybersecurity (Banking, Insurance, or Financial Services).Job Openings Head of Cybersecurity (Banking, Insurance, or Financial Services). About the job Head of Cybersecurity (Banking, Insura...Show moreLast updated: 30+ days ago
  • Promoted
Head of Global Common Operations

Head of Global Common Operations

NexperiaSeremban, Negeri Sembilan, Malaysia
Head of Global Common Operations page is loaded## Head of Global Common Operationslocations : Serembanposted on : Posted Todayjob requisition id : R- • •About the job • •The Head of IT Global Commo...Show moreLast updated: 2 days ago
  • Promoted
Junior Cybersecurity Analyst

Junior Cybersecurity Analyst

BusinesslistKuala Lumpur, Kuala Lumpur, Malaysia
Posting Date : 29 Sep 2025 | Close Date : 28 Dec 2025.Location : Kl Eco City (reachable by LRT).Working days : Mon-Fri, flexible working hours & WFH on Monday. Benefits : Transportation allowance (upon c...Show moreLast updated: 2 days ago
  • Promoted
Global Technical Support Engineer – Kuala Lumpur Based (6 Month Contract Role)

Global Technical Support Engineer – Kuala Lumpur Based (6 Month Contract Role)

AgodaKuala Lumpur, Kuala Lumpur, Malaysia
Agoda is an online travel booking platform for accommodations, flights, and more.We build and deploy cutting-edge technology that connects travelers with a global network of 4.M hotels and holiday ...Show moreLast updated: 6 days ago
  • Promoted
Senior Manager, Digital Product & Ecosystem- Asia Pacific (Pooling Only)

Senior Manager, Digital Product & Ecosystem- Asia Pacific (Pooling Only)

Western UnionKuala Selangor, Kuala Selangor, Malaysia
Senior Manager, Digital Product & Ecosystem- Asia Pacific • •Would you like to play a key role in helping a global financial services company grow their business in Asia PacificAre you interested in ...Show moreLast updated: 2 days ago
  • Promoted
Executive Cybersecurity Operations

Executive Cybersecurity Operations

MISC GroupKuala Lumpur, Kuala Lumpur, Malaysia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Executive Cybersecurity Operations.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Attend to cybersecurity incidents and requests...Show moreLast updated: 2 days ago
  • Promoted
Cybersecurity Support Engineer (FortiSASE) - Malaysia

Cybersecurity Support Engineer (FortiSASE) - Malaysia

FortinetKuala Lumpur, Kuala Lumpur, Malaysia
Location : Malaysia (Kuala Lumpur).Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of ne...Show moreLast updated: 28 days ago
  • Promoted
Senior Technical Support Engineer - Cybersecurity SaaS

Senior Technical Support Engineer - Cybersecurity SaaS

Intuition MachinesSepang, Sepang, Malaysia
Senior Technical Support Engineer - Cybersecurity SaaS.Intuition Machines builds enterprise security products with an AI / ML focus. We apply our research to systems that serve hundreds of millions of...Show moreLast updated: 23 days ago
  • Promoted
Advanced Support Engineer - Malaysia

Advanced Support Engineer - Malaysia

FortinetKuala Lumpur, Kuala Lumpur, Malaysia
Location : Malaysia (Kuala Lumpur).Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of ne...Show moreLast updated: 6 days ago
  • Promoted
Cyber Security Engineer

Cyber Security Engineer

Smartez Solution Sdn BhdSubang Jaya, Selangor, Malaysia
Get AI-powered advice on this job and more exclusive features.Are you a recent graduate or someone with a strong technical background and a growing-interest in cybersecurity? We're seeking a motiva...Show moreLast updated: 2 days ago
  • Promoted
Postdoctoral Fellows in Cybersecurity and Machine Learning

Postdoctoral Fellows in Cybersecurity and Machine Learning

Teacher of Arts (High school) Philosophy of the Arts (HKU)Gombak, Selangor, Malaysia
Postdoctoral Fellows in Cybersecurity and Machine Learning.The University of Hong Kong invites multiple postdoctoral positions at the JC STEM Lab of Intelligent Cybersecurity.Each position is funde...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Senior Technical Support Engineer – Cybersecurity SaaS

Senior Technical Support Engineer – Cybersecurity SaaS

Intuition Machines, Inc.Nilai, Negeri Sembilan, Malaysia
Intuition Machines builds enterprise security products with an AI / ML focus.We apply our research to systems that serve hundreds of millions of people, with a team distributed around the world.You a...Show moreLast updated: 2 hours ago
  • Promoted
Cybersecurity and Network Engineer

Cybersecurity and Network Engineer

Savvy Search AsiaKuala Lumpur, Kuala Lumpur, Malaysia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Cyber Security and Network Engineer.Join ABB as Cyber Security and Network Engineer for the Process Automation Business Area where you will...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Project Portfolio Group Leader APAC

Project Portfolio Group Leader APAC

Hitachi ABB Power GridsSeremban, Negeri Sembilan, Malaysia
Our Grid Automation business unit has a comprehensive portfolio of solutions, including substation automation, communication networks, grid automation services, grid edge solutions, and enterprise ...Show moreLast updated: 2 hours ago
  • Promoted
Content Promoter & Student Recruitment Partner (Remote, Malaysia)

Content Promoter & Student Recruitment Partner (Remote, Malaysia)

FreelancingKuala Selangor, Kuala Selangor, Malaysia
Content Promoter & Student Recruitment Partner (Remote, Malaysia).Cudy is a fast-growing online tutoring platform committed to delivering high-quality education to students through personalized cla...Show moreLast updated: 2 days ago