Negotiator, CCO - Secured Collection & Recovery (SG) MY

Negotiator, CCO - Secured Collection & Recovery (SG) MY

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Manage delinquent accounts with objective to regularise account and recovery of outstanding loans.

• Contact customers to secure payment of arrears towards regularizing their accounts
• Provide customers with clear and accurate payment instruction / account information
• Negotiate with financially distressed customers to establish optimal loan workout arrangements so as to minimize credit losses
• Recommend and execute appropriate legal actions to recover account outstanding when necessary
• Maintain and update all dunning records factually and timely into the collections system

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