Manager - Operations, OperationsCLSA Global Markets Pte Ltd • Kuala Lumpur, Kuala Lumpur, Malaysia
Manager - Operations, Operations
CLSA Global Markets Pte Ltd • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job descriptionKey Areas of Responsibilities : Trade processing Ensure accurate booking and reporting. Follow up with daily trade reconciliation. Monitor sub-account setup. : Trade confirmation Ensuring that clients’ expectations on trade confirmation timing is met. Manual confirmation if required. : Trading and Sales Support Building solid relationship with front office (trading, sales and sales trading), working closely to respond to client settlement queries. Follow up with CLSA regional office to assist local clients resolve any issues with offshore trades. Prompt escalation to Sales Trading and Dealing team of any errors or discrepancies post trade execution. : Client Service Maintain good relationship with the client for all Operations related matters. Follow up on all client settlement queries with Clearing agents and Settlement departments. : Others Ad-hoc and periodic Regulatory Reporting. Provide any guidance and support to team members to meet their individual and team objectives. Challenge processes and procedures, suggest and implement changes where appropriate and necessary. Working with IT to specify business requirements (BRD) for enhancements of new applications / reports. Allocate resources for UAT participation. Requirements Bachelor’s or Master’s degree in business administration, Finance or related field. Minimum 10 years relevant working experience, with at least 5 years in Brokerage Securities Operations. Strong organizational / problem-solving / client serving skills. Self-motivated and possesses good interpersonal skills. In-depth understanding of Bursa Malaysia settlement rules and processes. Solid knowledge and proficiency in Microsoft Applications such as Word and Excel. Excellent command of / fluent in both spoken and written English. Stay informed on CITIC CLSA Job Opportunities job alert to receive our latest job openings that meet your interest.
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Operation Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
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