Executive, Quality Assurance & Operation
Singtel GroupMalacca City, Malacca, Malaysia3 days ago
Job descriptionGraduate in Diploma or Degree in Information Technology / Computer Science Minimum 2 years of experience in software testing or telecommunications products testing Familiarwith test lifecycle processes and structured QA methodologies Basic understanding in automation testing or scripting is required Experience in defect management tools for e.d. JIRA or ALM Strong written and verbal communication skills for collaboration Ability to manage time effectively and handle multiple prioritie Off-hours support may be required for critical deployments or urgent incidents.
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Executive, Quality Assurance & Operation
The Quality Assurance & Operations Executive required to support testing activities under Digital Operations streams.This function focus on manual test execution and incident / order flow validation, driving a scalable and efficient delivery model.
Make an Impact by
- Support regression testing for BAU deployments and hotfix releases
- Monitor and validate operational flows (e.g., order stuck cases, fulfilment, payment completion)
- Perform sanity checks and assist in root cause analysis
- Log and track defects using tools such as JIRA or ALM
- Conduct retesting and confirm defect resolution post-fix
- Create and maintain test accounts, billing setups, and fulfilment simulations
- Coordinate test data readiness with backend teams
- Provide daily updates on test execution and incident monitoring
- Recommend enhancements to improve testing efficiency and accuracy
- Remain flexible to adapt responsibilities as required by project and business priorities
Skills for Success :
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Operation Executive • Malacca City, Malacca, Malaysia