Senior Compliance Analyst, Quality Assurance

Senior Compliance Analyst, Quality Assurance

OKX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About The Opportunity

The Compliance function at OKX is responsible for the overall compliance culture at the company. We're a team of risk-minded problem solvers who advise the business on the company's regulatory obligations and enterprise risk. We’re looking for a high-performing individual with experience in AML investigations, Quality Assurance (QA) review, and compliance training within financial services, FinTech, or crypto environments. This role sits within the Financial Intelligence Unit (FIU) and combines training coordination (supporting continuous learning and onboarding) with ensuring the quality of case investigations through structured reviews. You’ll identify process gaps, provide actionable feedback, and collaborate across teams to drive improvements in investigation quality, onboarding, and team performance.

What You’ll Be Doing

• Lead new joiner training sessions, ensuring onboarding content is current, effective, and aligned with QA expectations.
• Create targeted training materials informed by QA trends and common case errors.
• Ensure training records are properly documented and audit-ready.
• Conduct thorough secondary reviews of investigators\' work to ensure accuracy, adherence to policies, and regulatory compliance.
• Deliver clear, constructive feedback to investigators and team leads.
• Foster a collaborative and positive team environment, promoting knowledge sharing and continuous learning.
• Analyze data to identify process gaps and opportunities, and partner with Compliance Leaders, Training and other FIU managers to mitigate risk, improve quality of investigations, and close process gaps.
• Work with team leads and AML managers to streamline processes and enhance the effectiveness of the AML investigation team, continuously improve and evolve the QA framework and scorecards, including the development of new QA functions.

What We Look For In You

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