Director of Nursing - Kedah / Northern

An established Private Medical Centre in Kedah Career progression and opportunity to grow About Our Client A private medical centre located in Alor Setar is seeking for an experienced DON / Head Nurse to lead their nursing and clinical team. Job Description Working closely with CEO / management to oversee daily operations of the center. Develop and execute tactical work plans aligned with organizational goals and objectives. Ensure the Nursing Departments are adequately staffed to deliver high-quality patient care. Monitor clinical staff performance to ensure compliance with established timelines and standards. Work closely with nursing, Allied Health, and Support Services to provide timely training and corrective actions. Identify staff training and development needs and ensure appropriate programs are implemented. Create and update nursing policies and procedures to maintain operational standards. Ensure a safe and clean working environment by enforcing procedures, rules, and regulations. Foster collaboration among healthcare teams through effective communication and problem-solving. Ensure compliance with governmental healthcare regulations across the nursing unit. Review patient care practices to uphold legal, ethical, and safety standards. Assist in designing, implementing, and evaluating competency programs for nursing staff. Address incident reports, taking appropriate action as needed. Monitor and enhance safety and health protocols. Lead and support nursing staff in providing safe and high-quality patient care. Periodically review and update policies, standard operating procedures, and work instructions. Manage and monitor the operating budget and capital expenditures. Promote clear and effective communication within the team. Collaborate with medical staff and ancillary departments to address comprehensive patient needs. Encourage participation in community activities and initiatives. Play a pivotal role in disaster preparedness and response, working with Deputy Nurse Managers and other Heads of Departments. Participate in HOD and hospital committee meetings as required. Conduct monthly meetings with Deputy Nurse Managers to ensure workforce effectiveness. Investigate and address incidents, patient complaints, and infection concerns, implementing corrective measures. Oversee recruitment and selection of nursing staff. Support Deputy Nurse Managers in workload distribution and day-to-day operations. Provide guidance on scheduling, patient care management, and addressing special cases. Perform additional duties or responsibilities as assigned by the Management.

The Successful Applicant A minimum of 8 years of nursing experience, with at least 2 years in a leadership or supervisory role. Bachelor of Nursing degree or higher qualification is a plus. Proven experience in managing nursing staff, operations, and patient care services. Familiarity with healthcare regulations, accreditation standards, and quality improvement processes. Strong leadership and team management abilities. Excellent communication and interpersonal skills to build rapport with staff, patients, and other stakeholders. Proficiency in developing and implementing policies, procedures, and training programs. Solid decision-making and problem-solving skills, especially in high-pressure situations. Ability to manage budgets and resources effectively. Commitment to patient-centered care and staff development. What's on Offer Fulfilling career journey with a new but established medical centre Be the pioneer of the healthcare centre and lead the entire nursing team to deliver best healthcare service Self-development in Nursing Career

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