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Operation Supervisor

Sip & Swing LoungeTaman Tun Dr Ismail, Kuala Lumpur, Malaysia

20 days ago

Job description

Requirements

Proven experience in F&B or hospitality operations.
Able to speak in English and Mandarin
Candidates must possess at least Diploma
Strong understanding of SOP development and enforcement.
Experience supervising lounge / bar operations is a bonus.
Detail-oriented, organized, and proactive in problem-solving.

Responsibilities

Oversee daily lounge operations and service flow.

Advise and implement operational SOPs to maintain consistency and excellence.

Coordinate shift schedules and manage staff deployment.

Monitor service quality, floor hygiene, and customer satisfaction.

Work closely with all departments for seamless back-end and front-end operations.

Benefits

Career progression opportunities within the lounge

Hands-on experience managing luxury lounge operations

Staff training and development support

Opportunity to work closely with a passionate and growing team

Staff meals provided during shift

Additional Benefits

Staff Meal

Training Provided

Skills

Leadership Communication Problem-solving Analytical Thinking Organization Attention to Detail

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Operation Supervisor • Taman Tun Dr Ismail, Kuala Lumpur, Malaysia