Client Success Specialist

We are a 20 over years Digital Marketing Business Partner in Malaysia and currently seeking for Passionate individual to be part of our Passionate Team. #Google Premier Partner #Meta Business Partners #TikTok Partner Let’s look at your roles : -Responsible to build and maintain good rapport and communicate with clients through phone, email correspondence and business meet ups. -Responsible in Project Management for Web Development, Landing Page Development, Banner Design. -Responsible to perform Client servicing roles in SEO, Performance Marketing (Google Ads and Facebook Ads). -Responsible to maintain contact with clients at all stages of campaigns / projects and provide periodic feedback as agreed or when required. -Responsible to present campaign ideas, project progress reports and performance reports according to OPS (Operating Standards) and any other ad-hoc requests from clients in pursuit of enhancing client satisfaction with company’s products and services. -Responsible to work closely with all relevant departments in understanding and communicating effectively on clients’ needs in devising a campaign that meets the client's brief and budget. -Responsible to negotiate with clients, solving problems and ensuring deadlines are met as mutually agreed. -Responsible to review, analyse and produce periodical report on project management, recommendations for improvement along with status of key performance areas and key performance indicators. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-locus-t-sdn-bhd-job-client-success-specialist]

Desired Education and Experience : -Bachelor’s Degree in Business, Marketing, Administration or any other related field or Diploma with at least 3 years experience in Client Servicing. -Added Advantage if work experience in similar industry. -Experience in Project Management with great attention to detail. -Strong interpersonal skills. Flexible, adaptable and must be able to negotiate and problem-solve. -Knowledge of current marketing and advertising trends and best practices. -Ability to meet deadlines and an outstanding time management skill. -Excellent presentation skills with strong communication and interpersonal skills. -Proficient in Microsoft Office applications. -Demonstrable business acumen and a deep understanding of business processes. -Protects the Organization’s values by keeping information confidential. -Good command in English and Bahasa Malaysia. Mandarin is required to handle our Clients.