IT OPERATIONS ANALYST I

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

The IT Operations Analyst is responsible for supporting the day-to-day IT operations, including desktop, laptop, and network services ensuring system availability, stability, and efficiency. The role involves monitoring, troubleshooting, and maintaining IT systems and infrastructure to meet organizational needs.

Job Requirements

• Diagnosing and resolving hardware, software, and network problems.
• Providing guidance and support to users on IT systems and standard applications.
• Provide Level 1 and Level 2 support for incidents and service requests.
• Troubleshoot system, network, and application issues.
• Assist in implementing IT operational procedures and documentation.
• Coordinate with vendors and internal teams to resolve technical issues.
• Maintain IT asset inventory.
• Ensure compliance with IT policies.
• Documenting IT procedures and troubleshooting steps.
• Contribute to IT projects and system upgrades when required

Skills And Qualifications

What Your Background Should Look Like

Competencies

Values : Integrity, Accountability, Inclusion, Innovation, Teamwork

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