Sports Advisor Part Time

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE?

A STUDENT? OR A SECOND JOB WITH FLEXIBLE HOURS?

IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!

As a Sports Advisor, your role is to ensure all customers leave our stores ‘satisfied or satisfied’. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5 star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. Whether you’re a student looking for a part-time role, or perhaps someone looking for a complete career change, Decathlon can cater for all.

Responsibilities :

• Welcome customers in a professional manner.
• Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.).
• Know the technical features of Decathlon products and user benefits to offer customers appropriate products and services.
• Develop the network of customers both in store and online, to know them better and establish a personal relationship.
• Pass on sports passion and help customers discover new sports.
• Encourage the subscription / registration of loyalty cards to customers.
• Know the ambition of the department and take action with the team to achieve it.
• Promote innovation and sports experience in store.
• Boost Decathlon Malaysia's best sales by using resources and commercial tools.
• Ensure the layout in store aligns with implantation principles and guidelines.
• Produce high-quality implementations based on Satisfied Customer Family (FCS).
• Maintain the layout with good facing to ensure customer satisfaction.
• Ensure stock accuracy and availability using the automatic replenishment system.

Safety of People and Goods :

Development and Complementary Skills :

Requirements :

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