Credit Control Specialist

Job Overview

This role is critical to the financial health of our business. As a Credit Control Specialist, you’ll play a key part in managing cash flow by ensuring revenue and outstanding credit are collected accurately and on time. You’ll take ownership of resolving debtor issues, improving collection processes, and driving performance that directly supports our financial goals. Offered initially as a 12‑month fixed term contract, this role has the potential to become permanent based on performance and business needs.

Department : Finance

Location : Kuala Lumpur, Malaysia

Seniority level : Associate

Employment type : Contract

Job function : Finance and Sales

Responsibilities

• Working with the broader Finance team to ensure sales invoices are settled in a timely manner.
• Monitoring, collecting and escalating outstanding debt.
• Developing and optimising our credit control processes, formulating plans to reduce overdue debt and create efficiency.
• Overseeing and providing input into any requirements for bad debt provisions.
• Owning all debtor reporting across the business including the weekly / monthly preparation of debt reports and KPI reporting.
• Collaborating with Operational Teams to proactively look for opportunities to reduce costs, handoffs and improve the overall customer experience.
• Preparing reminder and escalation letters to litigation, ensuring these are accurate and appropriate for the specific situation.

Qualifications

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