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Senior Quality Assurance Lead

Senior Quality Assurance Lead

Thoth AIKuala Lumpur, Kuala Lumpur, Malaysia
17 hours ago
Job description

Background :

Our QA team is the goalkeeper of the overall quality of the data set. During the training & preparation phase of the project, our team is responsible for collecting the requests from the client and developing a profound version of annotation guidelines. We will also help the other teams with the training and prepare for production within the expected time range.

During the production stage of the project, our team will work in a task queue to inspect the data submitted by the other teams. Also, we are responsible for solving the cross-team misalignments.

Responsibilities : Training :

  • Training planning and preparation : Training plan and materials preparation for labelling teams
  • Training delivery : Training delivery to labelling teams; Test arrangement and align on the test results with QA

Production

  • Updates : Updates application and alignment for labelling team; Daily quality data updates
  • Quality Assessment & Governance : Overall sampling results validation; Diff case review or clearance
  • Quality Alignment : Calibration with labelling teams; Project quality assessment and analysis; RCA, trends and action plan reporting
  • Quality Reporting / Weekly Review : Weekly Quality Reporting Updates & action planning for overall performance management

    • Acceptance

  • Quality Assessment : Acceptance / demander sampling review and appeal

    • Others

  • Other tasks that under QA roles will be added flexibly

    • Requirements :

  • Malay speakers based in Malaysia
  • At least 2 years experience in QA, able to build internal QA process
  • Able to work independently and in a team, able to handle on-site and remote team
  • C1 or above Level English Qualification - Listening, Speaking and Writing Capability : Native Speaker (P00), English (P0)

    • Skills Required :

  • Data Analysis & Reporting (RCA, Daily Reports, Quality Analysis etc)
  • Training Delivery
  • Quality Management (P00 Request)
  • Team Management
  • Comprehensive understanding ability
  • Leadership & Mentorship, Automation, Process Building, Process Improvement, Collaboration
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    Quality Assurance • Kuala Lumpur, Kuala Lumpur, Malaysia