Senior Facilities Coordinator

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsibilities

• Lead team to manage day-to-day workplace services activities for the facility.
• Serve as the on-site key point of contact for key stakeholders and clients.
• Identify and propose changes to improve operational and experiential aspects.
• Oversee facility management & maintenance program.
• Conduct regular management and operations meetings with the client.
• Manage employee satisfaction, budget, and ad-hoc requests.
• Manage the Front Office operations on Monday to Friday from 8 : 30 am to 6 : 00 pm
• Managing the FOH and meeting rooms, always keeping them tidy, neat and professional looking
• Repair & maintenance of office equipment
• Oversee the daily operations and maintenance of the facility including kitchenware eg microwave, coffee machines, etc.
• Maintenance of overall office infrastructure (carpets, flooring, plants, etc)
• Maintenance of IT server & NOVAC system
• Maintenance of MEP equipment
• Liaison with building management and other relevant vendors / service providers
• Maintain vendor records and contracts renewals
• Oversee emergency plans, fire drills, and safety audits
• Invoice tracking and monitoring
• Prepare monthly report for expenses
• Check the sound system, turn on the TV and projector
• Check the printer, refill paper, and clean
• Check stationery and refill stock as needed
• Prepare stationery or other necessary stuff for events / workshop
• Facility Operations : Oversee daily facility operations, including maintenance, cleaning, and security services
• Facility Operations : Coordinate workspace setups, relocations, and reconfigurations
• Facility Operations : Manage meeting room bookings and audio-visual equipment
• Facility Operations : Ensure compliance with health and safety regulations
• Facility Operations : Coordinating office services (e.g., workspace setup, A / V, catering, reception)
• Vendor Management : Coordinate with various service providers (e.g., cleaning, maintenance, catering)
• Vendor Management : Monitor vendor performance and address any issues
• Vendor Management : Assist in contract management and invoice processing
• Client Relations : Serve as the primary point of contact for client employees regarding facility-related matters
• Client Relations : Respond promptly to requests, complaints, and inquiries
• Client Relations : Maintain positive relationships with client stakeholders
• Asset Management : Track and manage office equipment, furniture, and supplies
• Asset Management : Coordinate repairs and replacements as needed
• Asset Management : Assist in inventory management and procurement processes
• Administrative Support : Maintain accurate records of facility-related activities and expenses
• Administrative Support : Prepare regular reports on facility operations and performance metrics
• Administrative Support : Assist in budget tracking and cost control measures
• Project Support : Participate in facility improvement projects and initiatives
• Project Support : Assist in implementing new workplace strategies and technologies
• Project Support : Support sustainability and energy efficiency efforts
• Emergency Preparedness : Assist in developing and maintaining emergency response plans
• Emergency Preparedness : Participate in safety drills and training sessions

Qualifications

Location

On-site – Kuala Lumpur, Malaysia

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