Executive, Industrial RelationsZUS COFFEE • Subang Jaya, Selangor, Malaysia
Executive, Industrial Relations
ZUS COFFEE • Subang Jaya, Selangor, Malaysia
11 hours ago
Job descriptionPlan and execute comprehensive employee engagement and cultural strategies to enhance morale, productivity, and retention. Implement initiatives that align with the company’s values and culture to foster a positive and inclusive workplace. Promote, cultivate, and integrate engagement and communication strategies into broader organizational objectives. Create engaging internal content, announcements, and communications to inspire and connect employees with organizational goals and values. Develop and maintain a content calendar for internal communications, ensuring alignment with company branding and messaging. Conduct regular assessments of communication and engagement effectiveness through surveys, feedback, and analytic to drive continuous improvement. Identify, negotiate, and manage partnerships with external brands and service providers to deliver exclusive employee benefits and perks. Evaluate the impact and utilization of benefit programs and propose enhancements where necessary. Drive innovation and process automation for all Employee Relations (ER) initiatives and programs. Track, analyze, and report key PMIRER (Performance Management, Industrial Relations, Employee Relations) metrics, including case completion rates, SLAs, cost savings, and budget utilization. Maintain organized and up-to-date records, dashboards, and reports in compliance with company standards and audit requirements. Provide accurate and timely data insights to support HR strategy, leadership decision-making, and continuous process improvement.
Position Responsibilities
Performance Management & Industrial Relations (PMIR)
- Execute end-to-end PMIR processes, including managing disciplinary, grievance, conflict resolution, and performance improvement cases in a fair and timely manner.
- Support the development and implementation of strategies that promote positive labor relations and compliance with employment laws.
- Provide expert guidance and advisory support to leaders and stakeholders on HR policies, disciplinary procedures, and performance management practices.
- Develop and deliver training sessions and reference materials to enhance managers’ understanding of disciplinary and performance-related processes.
- Lead continuous improvement, innovation, and automation initiatives within PMIR operations to enhance efficiency and accuracy.
Employee Engagement & Culture
Record-Keeping, Metrics & Reporting
(Apply now at #J-18808-Ljbffr
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Executive • Subang Jaya, Selangor, Malaysia
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