Talent.com
This job offer is not available in your country.
Network Support Engineer

Network Support Engineer

Extreme Broadband Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
13 hours ago
Job description

MAIN ACCOUNTABILITIES

  • To ensure the network services provided to client is always up and running.
  • Ensure incident tickets are responded and updated properly, resolved in a shortest time as possible within the SLA.
  • Provide technical support and services in resolving complex network issues.
  • Notify the management and related parties for high profile issues.
  • To make sure all links and network devices are at optimum performance.
  • Able to recommend improvement to meet the latest network standard.
  • Liaise, coordinate and be involved in projects on service improvement and optimization
  • Conducts trainings and knowledge transfer to internal staffs
  • Receive escalation from Tier-1 / 2 on network outages
  • Conduct network audit to ensure maximum network performance / uptime
  • To monitor, manage & generate monthly report from Firewall

REQUIREMENTS

  • Possess a Degree or equivalent in Computer Science / Telecommunications / Networking or other related areas.
  • At least 1 years' experience in network connectivity, network security and wireless network industry.
  • Certified Cisco Network Associate (CCNA) requested, or Brocade / Ruckus certifications.
  • In depth Knowledge of network routing and switching protocol, an initial technical assessment will be conducted.
  • Able to work on standby on-call and over weekend and public holiday if required
  • Proficient in written and oral English and Bahasa Malaysia.

    • CORE RESPONSIBILITIES FOR THIS JOB

  • Strong team player who is committed to customer service excellence
  • Proven ability to work independently and within a team environment
  • Strong interpersonal and communication skills and comfortable in a culturally diverse global working environment.
  • Independent problem solving skills with the ability to assume leadership of resolution activities.

    • Job Types : Full-time, Permanent, Fresh graduate

    Pay : RM2, RM3,000.00 per month

    Benefits :

  • Meal allowance

    • Work Location : In person

    Create a job alert for this search

    Network Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia