Overview
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Job title
Job title : Network Engineer
Salary : MYR 8,000
Location : Shah Alam
Key Responsibilities
- Configure, maintain, and troubleshoot Dell and Huawei managed switches (VLANs, trunking, link aggregation, QoS, STP, etc.).
- Administer and troubleshoot SonicWall and FortiGate firewalls, including policy creation, NAT, VPN setup (IPSec / SSL), threat prevention, and firmware upgrades.
- Monitor network performance, health, and availability using appropriate tools.
- Perform periodic network assessments and apply tuning or upgrades as needed.
- Plan and implement network segmentation, security policies, and failover mechanisms.
- Manage routing protocols, static and dynamic routes, and IP addressing schemes.
- Coordinate with ISPs and vendors for WAN links and troubleshooting.
- Conduct regular firewall and network audits to ensure compliance with internal and external security standards.
- Participate in infrastructure design, capacity planning, and implementation of new network services.
- Provide Tier 2 / 3 support for escalated network-related issues.
- Maintain accurate documentation of network layouts, configurations, and change logs.
Required Skills & Qualifications
Bachelor’s degree in computer science, Information Technology, or a related field.Relevant certifications preferred : Fortinet NSE 4 / 5, SonicWall CSSA / CSSP, CCNA / CCNP, Huawei HCIA / HCIP.Hands-on experience configuring and maintaining Dell and Huawei Layer 2 / 3 switches.In-depth knowledge and experience with SonicWall and FortiGate firewall solutions, including :VPN (IPSec, SSL); NAT / PAT; Web Filtering; Application Control; Intrusion PreventionSolid understanding of networking protocols : TCP / IP, VLANS, DNS, DHCP, STP, BGP, OSPF.Familiar with network monitoring and analysis tools (e.g., PRTG, Wireshark, SolarWinds).Understanding of high availability and failover concepts.Minimum of 3–5 years of hands-on experience in a similar role managing enterprise network infrastructure.Proven track record with Dell and Huawei switches and SonicWall / FortiGate firewall configuration and troubleshooting.Strong analytical and problem-solving skills.Good communication and documentation skills.Ability to work independently and in a team environment.Strong time management and organizational abilities.Willingness to be on-call for critical network support and incident response.Experience in contact centre or high-availability environments.Exposure to network automation tools or scripting (e.g., Python, Ansible) is a plus.Familiarity with ITIL-based service management processes.Apply now through our job portal and explore more opportunities with us.
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