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EXECUTIVE - SALES OPERATIONS

Hartalega Holdings BerhadSepang, Selangor, Malaysia

13 hours ago

Job description

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As the World's No.1 Nitrile Glove manufacturer, Hartalega is currently in the process of recruiting a diverse pool of talented people, across various specialisations and backgrounds. You will enjoy exceptional benefits and incentives, as well as a well-defined path for career success.

Hartalega is made up of a tight-knit, passionate and highly-skilled set of individuals. From our top executives, to our line technicians; we are all proud to be part of an elite group responsible for revolutionising the glove-making industry.

Job Description

OVERVIEW

To manage the Sales Operation Process be guided by the SOP and WI established.
To maintain overall office administrative system for Sales Department.
To maintain the department be compliance with company’s quality certifications.
To maintain / improve the office’s condition be compliance to ISO , OHSAS 18001 and 5S.
To manage new Sales Operation process practises from BPR discussion.
To prepare KPI Updates for department’s achievement tracking.
To generate report required by management.
To prepare master price.
To assist in chairing weekly Sales Operation meeting.
To support operations by supervising Customer Assistants.
To support operations by co-ordinate between sales team and internal customers.
To maintain the department be compliance with HR’s rules and regulation.
To handle yearly project.
To handle and manage all administrative task.
Key assistant to Sales Operation Senior Executive and Manager.
Provide training, guidance, and coaching to subordinates.
Any other tasks assigned by the superior.

DUTIES AND RESPONSIBILITIES

Responsible for business process practises as established.

Continually review the established SOP and / or WI for improve purpose.

Creating new SOP and / or WI when necessary.

Responsible for up keeping filing system with compliance to company’s quality certifications (example : agreement).

Handling fire drill program.

Handling Internal and External Audits.

Handling new development of control document (example : Customer Requirement File).

Handling new project for Sales Operation improvement.

Responsible for accuracy of report for KPI Tracking.

Responsible to generate and prepare the required report.

Responsible for the master price list and its accuracy.

Responsible for Sales Operation meeting minutes.

Responsible for Customer Survey Analysis Report.

Training, coach and motivate Customer Assistants NE6 and below.

Responsible for planning for annual training schedule and identify training needs for Customer Assistant.

Responsible to act as liaison within sales team and relevant department at the factory.

Responsible for controlling and monitoring office expenditure.

Communicate with contracted vendors and new office’s owner on their service contracts, services provided and payment.

Responsible for the sufficiency of glove samples at the storage.

Attend and support exhibition.

Responsible for the attendance records of Customer Assistants NE6 and below.

Any other task assigned by the superior.

REQUIREMENTS

Bachelor Degree in Sales / Marketing or equivalent sales field.

Minimum 2 years of experience with similar roles and responsibilities preferred or fresh graduate.

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Sales Executive • Sepang, Selangor, Malaysia