Sport Department Leader

Mission

In this role you will ensure the long-term customer satisfaction, development of the team, Economic Performance, and the implementation of the local commercial policy through the implementation of Decathlon Malaysia local commercial policy.

i. To Customers

Know the technical features and user benefits to offer customers appropriate products and services, regardless of whether they are in range

Organize and manage the availability of the team to customers according to sales activity (working hours planning and efficient organization)

Improve and develop customer information by encouraging the subscription / registration of loyalty card to customers

ii. To The Team

Recruit sports talents who are sporty, has sense of service, vital, and concrete / practical

Guarantee the human structure is matched with the Decathlon Malaysia commercial policy and economic targets

Take the responsibility to develop skills and confidence of each team member as well as their ability to work independently, through regular and effective individual meeting, team meeting and daily coaching on floor

Make a training plan and development plan with the team.

Guarantee the standard employment process

Iii. To The Company

Propose annual objectives (ambition) approved by leader

Analyze the local market and build the Decathlon Malaysia commercial policy for each sport

Decide the layout plan and range choice which reflects the commercial policies

Forecast and manage the economic performance and put action plans to improve with the team throughout the year

Boost Decathlon Malaysia best sales by using resources and commercial tools

Manage the sports experience which encourages customers to find new sports and innovations

Arrange the layout in accordance with implantation principles.

Produce the high-quality implantation's based on internal strategies

Maintain the layout with good facing to make customers satisfied

Make sure the stock is accurate and available using the automatic replenishment system

iv. For Safety of People and Goods

Enforce basic department safety standards

Apply and enforce all the security procedures (regarding people, goods and cash). Play an active role in combating shrinkage

Involved to train the team's basic knowledge of safety

Observe the product safety policy (traceability of sensitive products, use-by dates etc.)

Lead the store well as duty manager when needed

V. Development And Complementary Skills

Know and manage the personal development plan and training plan.

Participate in training, develop the training skills and become a trainer

Improve skills of the teammates with the leader

Profile

• I am a Sports Enthusiast-Passion for Sports or a Sports Athlete
• Strong communication skills in English and Bahasa Malaysia(written and spoken) are essential. Other languages is plus
• Minimum qualifications : Bachelors Degree is required
• An entrepreneur, vital and responsible
• Able to communicate effectively with all levels of the organization.
• Have a strong desire for continuous improvement and eager to learn
• Enjoy working in a vibrant and agile environment
• Strong interpersonal skills- someone who is ever ready to engage, listen and the ability to influence
• Possess a level of integrity and a team player.
• Digitally Savvy
• Fresh Graduates to more experiences candidates are encouraged to apply