An established industry player is seeking a Customer Success Specialist to enhance customer experiences and uphold brand values. In this dynamic role, you will be the primary contact for customers, providing support through various channels, including phone and email. Your responsibilities will include assisting customers with online orders, processing payments while safeguarding sensitive information, and proactively addressing customer concerns. This role requires a strong customer service orientation, effective communication skills, and the ability to thrive in a fast-paced environment. If you are passionate about helping others and eager to contribute to a positive customer experience, this opportunity is perfect for you.
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Customer Experience Specialist • Petaling Jaya, Selangor, Malaysia