Senior / Customer Quality Engineer

Overview Senior / DRAM Customer Quality Engineer (CQE) within the Global Quality (GQ) Organization. You will handle customers’ quality requirements to deliver an outstanding customer quality experience. You will identify plans to bring Micron to a best-in-class supplier quality position and interact with sales, field application engineers and internal collaborators to maintain alignment on quality and reliability issues and cultivate strong customer relationships. You may lead DRAM-related technical projects to improve the customer’s overall quality experience.

Responsibilities

Act as the voice of the customer within Micron.

Provide technical issue resolution support to customers.

Lead critical customer-related DRAM improvement projects and initiatives.

Ensure customer requirements are reflected in processes, procedures and standards.

Drive quality-related proactive and reactive communication.

Lead customer quality scorecard tracking and improvement efforts.

Run, schedule and lead monthly quality reviews (MQRs) with customers.

Collaborate with internal teams to ensure a robust, closed-loop on customer requests and 8D problem solving to prevent recurrence.

Demonstrate leadership, pro-activeness, assertiveness and accountability.

Possess intellectual curiosity to fully understand the customer experience related to quality issues.

Qualifications

Bachelor's Degree in Electronics Engineering, Computer Science or a related field.

Experience in Customer Quality, Supplier Quality, Field Applications Engineering, Technical Sales or DRAM (product, test, design, application’s, system’s engineering).

Good written and verbal communication skills in English.

High degree of self-initiative and ability to think and act independently.

Strong multi-tasking, problem-solving and interpersonal skills.

Ability to collaborate with multi-functional teams to translate needs into actionable plans, results, and resource requirements.

About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a portfolio of high-performance DRAM, NAND, and NOR memory and storage products. Our innovations fuel the data economy, enabling advances in AI and 5G from the data center to the intelligent edge and beyond.

To learn more, please visit micron.com / careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and / or for reasonable accommodations, please contact

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Other

Industries : Computer Hardware Manufacturing, Appliances, Electrical and Electronics Manufacturing, and Semiconductor Manufacturing

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