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Senior Manager

Senior Manager

HartalegaSepang, Selangor, Malaysia
23 hours ago
Job description

OVERVIEW

  • Responsible for leading and driving the company's end-to-end Sales & Operations Planning (S&OP) process, aligning demand, supply, and financial plans across all business functions.
  • Ensuring operational excellence, improved forecast accuracy, inventory optimization, and service level enhancement.
  • Is a strategic thinker, effective communicator, and experienced in cross-functional collaboration and executive-level reporting.
  • Lead the overall SOP process and drive adherence and alignment across levels & functions.

DUTIES AND RESPONSIBILITIES

  • Develop, lead, and continuously improve the design, implementation, and execution of effective production planning, product development, and S&OP processes to achieve key performance indicators (KPIs) and ensure alignment with overall company objectives.
  • Lead and innovate the S&OP process on a continual basis.
  • Review and encourage team to continuously improve on reliability (quality, quantity, delivery time etc) of supply sources and backup sources to ensure uninterrupted production to support in-full on-time shipments to customers.
  • Drive the end-to-end S&OP process across markets and sites ultimately converging in the Executive S&O.
  • Oversee supply planning and material planning process, coordinate with demand planning and drive optimum inventory control strategies.
  • Develop and drive the team to keep a high standard of 5S and Lean operations in SCM operations.
  • Develop, lead, train, coach and discipline employees to drive achievement of departmental goals & objectives.
  • Keep abreast with current best practices on production planning, product development and S&OP to lead, facilitate, train and mentor the team towards continuous improvements in SCM operations including nurturing and training the team into adopting a continuous improvement culture to continually upgrade SCM operations.
  • Partner closely with Sales, Marketing, Warehouse, Finance and Operations to drive accurate demand forecasting and improve forecast accuracy across all planning horizons and business goals.
  • Lead cross-collaboration across functions (e.g. Sales & Purchasing) to ensure customer sales orders are shipped on time.
  • Lead preparation for and engagement in customer audits and inspections, ensuring compliance and customer satisfaction.
  • Champion data-driven decision making by scenario planning, KPI tracking, and real-time insights.
  • Lead system integration efforts to align demand planning and supply planning.
  • Monitor and forecast market trends, customer behaviour, and industry dynamics to inform demand planning and support agile, data-driven S&OP decisions.
  • Facilitate scenario planning and what-if analysis to support strategic decision-making.
  • Serve as the point of contact for executive leadership during S&OP executive reviews, presenting insights, risks, and recommended actions.
  • Any other duties or tasks as assigned by superior.
  • REQUIREMENTS

  • Bachelor Degree or Master in Supply Chain Management or equivalent.
  • Minimum 10 years management experience in supply chain management or planning function. S&OP roles, including leadership responsibility.
  • Proven track record of leading cross-functional S&OP processes.
  • Supply chain processes and management.
  • Manufacturing processes and Standard Operating Procedures (SOPs).
  • Continuous improvement methods (e.g.process mapping, 5S and Kaizen).
  • Inventory management including raw materials right up to finished goods.
  • Project and risk management concepts and framework.
  • Strong analytical and strategic thinking skills.
  • Expertise in S&OP best practices, demand planning, and supply planning principles.
  • Excellent communication, facilitation, and stakeholder management skills.
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