Company Overview : A BPO company specializing in customer engagement and improving business performance for some of the world’s best brands. Our client comprises of companies from different industry : automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. Working Hours : 24 hour shift (rotation) 9 hours shifts (Include 1 hour break) Working Location : Cyberjaya office Position : Customer Support (Mandarin AND English) As a Customer Service Advisor, you will be the first point of contact for users of our client company. This role offers an exciting opportunity to combine your bilingual communication(MandarinandEng) skills with your passion for customer care, by assisting users from around the world with their booking needs and inquiries. You will handle inbound interactions, resolve issues, and ensure a seamless and positive experience for users. Job Description :
MUST REQUIREMENTS SPM - At least 6 months experiences in Customer Support Diploma - At least 4 months experiences in Customer Support Degree - Fresh graduate welcome - At least 6 months experiences in Customer Support - Ability to effectively communicate, both written and verbally as a bilingual speaker for Mandarin language as well as English language
Customer Support Mandarin • Kuala Lumpur, MY