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Technical Support

SnaphuntPetaling Jaya, Malaysia

30+ days ago

Job description

The Offer

Great work environment
Attractive salary & benefits

The Job

Your Responsibilities will include :

Escalating technical issues to the relevant parties when needed and following up till the issues are closed.

Ensuring all standards and procedures are followed and maintained.

Answering queries and resolving issue relating to usage of standard applications and IT services.

Providing monthly help desk reports.

The Profile

Skills Required :

You possess a Degree / Diploma in Computer Science, Engineering or related field.

You have excellent communication and interpersonal skills.

You are a strong networker & relationship builder

You pay strong attention to detail and deliver work that is of a high standard

You possess strong analytical skills and are comfortable dealing with numerical data

The Employer

Our client is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services that drive business impact. Our client is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

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Technical Support • Petaling Jaya, Malaysia