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Client Support Officer – Fund Admin (12 months contract)

Client Support Officer – Fund Admin (12 months contract)

CACEISPutrajaya, Putrajaya, Malaysia
2 days ago
Job description

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high‑quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

The Risk Manager will act as an independent governance unit reporting directly to the Head of Department. It is a sole‑contributor role but yet required strong stakeholder management skill to work with all parties to ensure full cooperation from the production teams.

The primary role is to ensure the effectiveness of the controls adopted in FA department. This includes, but not limited to, performing control testing to assess FA overall Design Effectiveness and Operational Effectiveness.

Working hours : 9 : 00AM – 6 : 00PM

What will you do?

  • Risk & Control Governance from BAU (include performing control testing, assess Design Effectiveness and Operational Effectiveness of FA processes).
  • BAU Technical and Change Support (Change Control, Enhancement Requests & Training and Competency Framework)

What do you need to succeed?

Must-have

  • University Degree and / or relevant professional training
  • Typically 5 -10 years of related experiences in Investment, Portfolio, Program / Project & Operational Management Experience.
  • Good knowledge about Fund Industry, products and Financial Markets in general
  • Good combination of technical knowledge on the market practise for transactions & market settlements (Custody), calculating Net Asset Value & preparing financial statements (FA) and fund capital movement & settlement timelines (TA).
  • Knowledge of accounting standards (IFRS and country specific accounting standards) would be an advantage
  • Ability to identify control gaps and propose practical solution
  • Sufficient exposure to generic operational risk framework.
  • Strong risk mindset and well‑disciplined to ensure adherence to governance
  • Sound planning and organization, management skills.
  • Excellent communication (written and oral) and presentation skills.
  • People & Stakeholder Management
  • Willing to take on new challenges and work under pressure.
  • Macro / VBA / Coding skills will be an advantage.
  • MANDARIN speaking capability is needed as you will be liaising with Hong Kong clients.

    • Nice-to-have

  • Ability to identify control gaps and propose practical solution.
  • Ability and courageous to ask the right question.
  • Firm to form own judgement without being influenced by others
  • Ability to work independently without supervision or direction
  • Self-initiated and results driven
  • Ability to foster continuous improvement and innovation.
  • Strategic, Analytical Thinking & Problem Solving Skills
  • Agile Methodologies.
  • Think out-of-the box.

    • What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

    A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.

    Leaders who support your development through coaching and managing opportunities.

    A world‑class training program in financial services.

    A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

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