TCM Payment Specialist
Novartis FarmacéuticaSelangorMalaysia, Selangor, Malaysia30+ days ago
Job descriptionNo unsatisfactory audit ratings and timely action plan execution. Standardization of business processes and realization of benefits. Customer satisfaction aligned with SLAs. Stable service delivery, including outsourced operations. Successful rollout of core systems and processes. University degree in Business Administration, Economics, Finance, or related field. 4-6 years of financial experience, especially in payment execution. Fluent in English; Mandarin skills are highly preferred. Experience working in multinational, matrix organizations. Previous experience managing financial services. SAP knowledge. Compliance and Controls Continuous Process Improvement Critical Thinking Analytical Skills Engagement and Communication Stakeholder Management
The TCM Payment Specialist manages treasury processes within the FSC, supporting system implementation, documentation, compliance, and reporting. The role focuses on continuous improvement to enhance end-to-end processes for Novartis divisions.
About the Role
Service Delivery :
- Supports transitions, knowledge transfer, and monitors critical deliverables.
- Oversees operations to provide high-quality services, handling exceptions, and guiding team members. Collaborates proactively within FRA and Business Functions to ensure accurate accounting and reporting. Resolves escalated issues and disputes.
- Works with key stakeholders, including auditors.
- Acts as a Subject Matter Expert for relevant policies and processes.
- Initiates and participates in process improvements, cost reduction, and standardization efforts, especially related to global ERP / SAP systems.
- Supports measurement and achievement of service levels and KPIs.
- Challenges the status quo with fact-based recommendations.
- Ensures proper document management and compliance with NFCM and audit requirements.
- Supports Master Data Maintenance related to TCM in collaboration with business functions.
- Ensures correct accounting of financial transactions and addresses accounting questions.
- Maintains adequate accounting records per local laws and Novartis standards.
- Applies banking requirements and country regulations, ensuring timely payments.
Key Performance Indicators :
Qualifications :
Skills :
Why Novartis :
Our purpose is to reimagine medicine to improve lives. Join us to be part of a passionate community driving innovation and breakthroughs in healthcare.
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Specialist Specialist • SelangorMalaysia, Selangor, Malaysia