Customer Support or Sales Coordinator

To support the customers for both pre-sales and post-sales matter.

To attend to customer's enquiry (Email, Web, Phone, Walk-in, etc.)

To prepare quotation for the customer

To process customer's purchase order

To monitor and liaise with other related departments for timely delivery

To monitor and follow up for payment and process other payment related matter

To assist sales personnel on sales related matter

To build and maintain good relationship with the customers

Requirements :

Proven experience as a sales coordinator / customer supportor in other administrative positions will be considered a plus;.

Proficiency in English.

Well-organized and responsible with an aptitude in problem-solving.

Strong verbal and written communication skills.

Candidate must possess at least Diploma / Advanced / Higher in Business Administration or relevant field

Your application will include the following questions :

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• What's your expected monthly basic salary?
• Do you have customer service experience?
• How many years' experience do you have as a Customer Support Role?
• How would you rate your English language skills?
• Which of the following Microsoft Office products are you experienced with?

Goodrich Global is a major supplier of interior furnishings products. Established in 1983, the Goodrich Global brand has grown to become synonymous with trend-setting wallcoverings. Goodrich boasts a strong presence throughout the region, with over 30 regional offices and Goodrich Galleries located throughout 11 countries including Singapore(HQ), China, Hong Kong, India, Indonesia, Malaysia, Myanmar, Philippines, Thailand, United Arab Emirates and Vietnam.

To date, Goodrich Global is the market leader in Wall Coverings with 12 offices in the Asia Pacific region. Due to our business expansion, we invite dynamic and proactive individuals to join us.

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