Human Resources Manager

Overview

We are seeking an experienced and resilient

HR Operations Manager

to lead our HR Operations Team. This role requires a

seasoned HR professional with strong expertise in Industrial and Employee Relations (IR / ER)

— capable of managing complex cases, maintaining industrial harmony, and ensuring compliance with Malaysian labour laws. You’ll also oversee core HR operations functions such as payroll, compensation & benefits, and HR systems to ensure smooth, efficient, and compliant HR service delivery across the organization. What You’ll Do

Lead and develop the

HR Operations Team

to deliver efficient, accurate, and compliant HR services. Take ownership of

Industrial & Employee Relations (IR / ER)

matters — including disciplinary management, grievances, domestic inquiries, and performance issues. Serve as the

subject matter expert on Malaysian labour law , ensuring the organization operates within statutory and regulatory requirements. Advise and coach leaders on appropriate handling of complex employee and workplace issues. Foster a positive and compliant workplace culture through fair and consistent HR practices. Oversee

payroll, compensation & benefits, HR systems (e.g., SAP HR) , and HR process improvement initiatives. Partner with HR and business leaders to align operational excellence with organizational goals. Manage HR operational budgets and service levels to ensure consistent performance and cost efficiency. Who You Are

Bachelor’s degree in Human Resources, Industrial Relations, Business, or related field. 8+ years of HR experience , with a

strong track record in Industrial & Employee Relations . Deep and up-to-date understanding of

Malaysian labour law

and statutory requirements. Proven experience handling

disciplinary actions, grievances, and domestic inquiries Strong communication, negotiation, and influencing skills — able to manage difficult conversations with tact and professionalism. Resilient, decisive, and solution-oriented, with the ability to thrive in complex and fast-paced environments. Familiar with

HR operations , including payroll, C&B, and HRIS systems (SAP HR preferred). Willing to be based at Bangsar South. Seniority level

Mid-Senior level Employment type

Full-time Job function

Human Resources Industries

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