About us
Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.
Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.
There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).
The role
We’re looking for a strategic and hands-on Senior Manager of People Operations team to build the foundation that supports our people to thrive. This role owns our people systems, payroll, rewards strategy, compliance, and people analytics—ensuring we scale with consistency, care, and clarity.
You’ll lead and grow a lean and mean regional team, manage vendor partners, and collaborate across our People & Culture function—as well as with organizational leaders and internal stakeholders—to design and operationalize a seamless employee experience.
Main responsibilities :
People Operations & Systems
- Own our HR tech stack (HRIS, ATS, payroll, benefits) and drive process automation and optimization
- Design and streamline employee lifecycle processes : onboarding, offboarding, mobility, documentation
- Ensure data integrity and operational compliance across SEA markets
Payroll & Total Rewards
Oversee end-to-end payroll processing across multiple SEA countries (in-house and outsourced)Own compensation philosophy, salary banding, and benefits programsLead annual comp review cycles, pay equity audits, and employee cost forecastingPartner with Finance on workforce cost planning and modelingLead the design and evolution of performance appraisal frameworks.People Analytics
Build and own the people data dashboard : attrition, headcount, engagement, cost metricsProvide insights and data to inform business and talent decisionsTrack and report on key People KPIs with clarity and actionabilityCompliance & Policy
Maintain HR compliance across key markets.Develop and standardize HR practices and ensure global alignment in the application of policies and procedures.Own HR policies, contracts, handbooks, and investigationsLead internal audits and mitigate people-related risk across the regionVendor & Partner Management
Manage third-party payroll providers, benefits brokers, and HR software vendorsEvaluate, negotiate, and optimize service delivery and costLeadership & Team Management
Lead and grow a small high-impact People Ops teamPartner closely with our Business Partners to create an integrated People functionServe as a key advisor to senior leadership on people operations, comp, and riskRequirements
Qualifications & Experience
8-12 years of HR experience, with minimum 4 years in a managerial roleExperience in Retail industry or leading through change in a dynamic environmentFamiliarity with navigating new markets labour regulations and HR best practicesHands-on experience with HR platforms (ie. HRIS, ATS, payroll, benefits).Proven experience in HRIS projects such as implementations, migrations, or process automation.Open to possible relocation to SG if you are now based in IDOpen to business travel visits to HQ (SG) and other marketsExperience in Business Partnering is a plusBachelor's degree and comfortable with numbersYou should have / be
Strategic Partner : Aligns people strategy with business priorities. Sees HR as a growth enabler, not just a support functionSystems Thinker : Designs and scales HR processes (e.g. onboarding, performance, comp cycles) with clarity, structure, and efficiency.Operational Excellence : Ensures compliance, consistency, and reliability in all people operations—across payroll, benefits, policies, and systemsInfluential Communicator : Earns trust and credibility with the C-suite, managers, and team members. Able to influence, mediate, and drive alignment across levelsData-Informed : Uses people metrics to drive decisions around retention, engagement, workforce planning, and comp equityBuilder and Growth Mindset : Thrives in ambiguity. Proactively creates structure, tools, and playbooks in a fast-changing environment. Believes in continuous learning and improvementStrong Judgment & Integrity : Navigates sensitive employee situations, nuanced issues, and conflict with empathy,emotional intelligence, and fairnessRegional & Cultural Fluency : Understands labor laws, norms, and cultural differences across SEA and adapts policies and programs accordinglyPeople Developer : Coaches leaders to lead better, and builds a strong, capable HR team with clear career paths and development planCulture Champion : Brings values to life through rituals, leadership behaviors, and people programs. Guards and evolves company culture as the business grows