IT Business AnalystL'Oréal • Petaling Jaya, Selangor, Malaysia
IT Business Analyst
L'Oréal • Petaling Jaya, Selangor, Malaysia
28 days ago
Job descriptionAnalyze existing business processes and workflows to identify inefficiencies and areas for optimization Recommend technology solutions and process improvements that align with business strategy Document current state (AS-IS) and future state (TO-BE) processes using appropriate modeling techniques Develop business cases and ROI analyses for proposed solutions Act as the primary liaison between business units and IT teams Facilitate communication and manage expectations across diverse stakeholder groups Present findings, recommendations, and project updates to leadership and stakeholders Build strong relationships with business partners to understand their strategic objectives Collaborate with technical teams to design solutions that meet business requirements Participate in solution architecture discussions and provide business perspective Support User Acceptance Testing (UAT) by developing test scenarios and validating results Ensure solutions are delivered on time, within scope, and meet quality standards Analyze data to identify trends, patterns, and insights that inform business decisions Create dashboards, reports, and visualizations to communicate findings effectively Monitor key performance indicators (KPIs) and metrics to measure solution effectiveness Provide analytical support for strategic initiatives and decision-making Maintain comprehensive documentation including requirements, process flows, and system specifications Create user guides, training materials, and knowledge base articles Ensure documentation is accurate, up-to-date, and accessible to relevant stakeholders Contribute to the continuous improvement of BA practices and methodologies Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field 8-10 years of experience as a Business Analyst, preferably in an FMCG environment Proven track record of successfully delivering IT projects from requirements through implementation Strong understanding of software development lifecycle (SDLC) and agile methodologies (Scrum, Kanban) Proficiency in business analysis tools and techniques (process modeling, use cases, user stories) Experience with requirements management tools (e.g., Jira, Azure DevOps, Confluence) Excellent analytical and problem-solving abilities Proactively manage and collaborate with key stakeholders Strong written and verbal communication skills Ability to translate complex technical concepts for non-technical audiences Exceptional attention to detail and organizational skills Proven ability to manage multiple priorities and projects simultaneously Professional certification such as CBAP (Certified Business Analysis Professional), PMI-PBA, or similar Experience in Agile / Scrum environments with certification (CSM, CSPO) Knowledge of enterprise systems (SAP, SFCC,etc.) Exposure to emerging technologies (AI, automation, cloud solutions) Experience in the beauty, retail, or consumer goods industry Analytical Thinking : Ability to break down complex problems and identify innovative solutions Stakeholder Management : Skilled at building relationships and managing diverse stakeholder expectations Adaptability : Comfortable working in a fast-paced, dynamic environment with changing priorities Collaboration : Team player who works effectively across organizational boundaries Business Acumen : Understanding of business strategy and how technology enables business objectives Continuous Learning : Commitment to staying current with industry trends and best practices
Key Responsibilities
- Requirements Gathering & Analysis
- Collaborate with business stakeholders to elicit, document, and analyze business requirements for IT projects and initiatives
- Conduct workshops, interviews, and focus groups to understand current processes and future needs
- Create detailed functional specifications, user stories, and acceptance criteria
- Translate business requirements into clear technical specifications for development teams
Process Improvement
Stakeholder Management
Solution Design & Implementation
Data Analysis & Reporting
Documentation & Knowledge Management
Required Qualifications
Education & Experience
Technical Skills
Professional Skills
Preferred Qualifications
Key Competencies
#J-18808-Ljbffr
Create a job alert for this search
Analyst • Petaling Jaya, Selangor, Malaysia
Related jobs
Collaborate in various phases of new IT software and product development projects for the eldercare sector, including requirement gathering, research, feasibility analysis, functional design, testi...Show more
Participate in the requirement study, research, feasibility study, functional analysis and design phases, functional testing, user acceptance testing and end-user training of any new IT software de...Show more 
Senior IT Business Analyst
Principal Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia
Senior IT Business Analyst role at Principal Malaysia.We are looking for a Senior IT Business Analyst in Malaysia who will work with the IT Business Analysts to provide technical support to users, ...Show more
Last updated: 30+ days ago • Promoted
IT Business Analyst (Data Analysis)
Hilti Group • Petaling Jaya, Selangor, Malaysia
Role : Business Analyst within the Systematic Account Development program, focusing on Salesforce Sales Cloud, Power BI & CRM analytics to provide cutting-edge processes and features that support in...Show more
Last updated: 30+ days ago • Promoted
IT Business Analyst - Concur
Valmont Industries, Inc. • Kuala Lumpur, Kuala Lumpur, Malaysia
Valmont impacts millions of people around the world every day, yet they might not realize the many ways.Our technology is helping feed the growing population, supplying the world with more reliable...Show more
Last updated: 30+ days ago • Promoted
IT Business Analyst (REF07)
EPS Consultants • Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
Quick Apply
Last updated: 30+ days ago
Business IT Analyst, Automation & Integration
MCC Label • Petaling Jaya, Selangor, Malaysia
Business IT Analyst, Automation & Integration.Business IT Analyst, Automation & Integration.Build your Career with an Industry Leader at our Shared Services Centre in Malaysia.As a Business IT Anal...Show more
Last updated: 30+ days ago • Promoted
IT Business Analyst / Functional Consultant
Asterisk Digital Sdn Bhd • Petaling Jaya, Selangor, Malaysia
IT Business Analyst / Functional Consultant.As a Business Analyst or Functional Consultant, you will be a bridge between the business and technical sides, ensuring software applications align with ...Show more
Last updated: 30+ days ago • Promoted
IT Business Analyst
Career Horizons • Petaling Jaya, Selangor, Malaysia
Our client is a leading player in the dynamic and rapidly evolving B2B commerce industry.They play a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services...Show more
Last updated: 30+ days ago • Promoted
Finance IT Business Analyst
PPG • Shah Alam, Selangor, Malaysia
You will play a key role in working with our business users to understand and document their requirements across a variety of Financial Applications.
You will oversee the seamless operation and cont...Show more
Last updated: 23 days ago • Promoted
Technology Consulting - Information Technology Business Analyst, Manager / Senior Manager
Ernst & Young Advisory Services Sdn Bhd • Kuala Lumpur, Kuala Lumpur, Malaysia
Whole industries have been disrupted and transformed in recent years by digital technology.As a technology Consulting professional, you’ll help businesses realise the value they can gain from their...Show more
Last updated: 30+ days ago • Promoted
IT Business Analyst
Malayan Flour Mills • Kuala Lumpur, Kuala Lumpur, Malaysia
Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia.MFM has grown to become the leading flour miller in Malaysia with regional presence in...Show more
Last updated: 30+ days ago • Promoted
IT Business Analyst (REF02)
EPS Consultants • Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
Quick Apply
Last updated: 30+ days ago
IT Business Analyst
Marsh McLennan • Kuala Lumpur, Kuala Lumpur, Malaysia
Marsh McLennan Kuala Lumpur, Malaysia.We are seeking a talented IT Business Analyst to join our Technology team.Based in Kuala Lumpur.
hybrid role requiring at least three days per week in the offi...Show more
Last updated: 30+ days ago • Promoted
IT Business Analyst
Malayan Flour Mills Berhad • Kuala Lumpur, Kuala Lumpur, Malaysia
Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia.MFM has grown to become the leading flour miller in Malaysia with regional presence in...Show more
Last updated: 30+ days ago • Promoted
IT BUSINESS ANALYST
Gokardz • Kuala Lumpur, Kuala Lumpur, Malaysia
JOB DESCRIPTION FOR IT BUSINESS ANALYST.The Information Technology (IT) Business Analyst (BA) acts as a vital bridge between.
Post Go Live, the role continues to be relevant with the focus now shift...Show more
Last updated: 30+ days ago • Promoted
IT Business Analyst Marketing Platforms
Hilti Asia IT Services • Petaling Jaya, Selangor, Malaysia
IT Business Analyst Marketing Platforms.Be part of Hilti’s Global IT team for Marketing and Sales solutions where you will shape the future of Content and Social Technology.Hilti is bringing its Ma...Show more
Last updated: 30+ days ago • Promoted
IT Business Analyst Marketing Platforms
Hilti Group • Petaling Jaya, Selangor, Malaysia
Be part of Hilti’s Global IT team for Marketing and Sales solutions where you will shape the future of Content and Social Technology.
Hilti is bringing its Marketing Platforms to a new level and you...Show more
Last updated: 30+ days ago • Promoted
Senior IT Business Analys
Valmont Industries, Inc. • Kuala Lumpur, Kuala Lumpur, Malaysia
Get AI-powered advice on this job and more exclusive features.We’re Here to Move the World Forward.Valmont impacts millions of people around the world every day, yet they might not realize the many...Show more
Last updated: 14 days ago • Promoted
IT Business Systems Analyst
Vista Kencana Sdn Bhd • Kuala Lumpur, Kuala Lumpur, Malaysia
Engage directly with technology.APIs using Postman to extracting insights with Power BI and Tableau.Lead initiatives from idea to implementation.
Agile practices to provide high-quality solutions wi...Show more
Last updated: 9 days ago • Promoted