EHR Clinical Systems Analyst Compliance Officer

Primary Role :

The EHR Clinical Systems Analyst serves as a critical liaison between clinical, administrative, and IT teams to support and optimize the hospital’s Electronic Health Record (EHR) and Hospital Information System (HIS) platforms, with a focus on Luminas-MedWorxs and other clinical systems. This position plays a key role in analyzing, designing, implementing, and supporting workflows that enhance clinical operations, documentation, billing accuracy, and regulatory compliance.

The analyst is responsible for evaluating clinical and revenue cycle processes, developing electronic forms and reports, maintaining data integrity and system performance, and supporting compliance with patient privacy regulations such as HIPAA, the Cayman Islands Data Protection Law (DPL), and GDPR.

Key Responsibilities :

• Analyze, maintain and optimize clinical and billing workflows across EHR and HIS platforms such as PACS, LIS and other middleware.
• Collaborate with physicians, nurses, billing staff, and IT teams to implement system improvements aligned with clinical and operational goals.
• Configure, maintain, and support EHR templates, forms, clinical documentation tools, and user interfaces.
• Conduct risk assessments, privacy reviews, and data audits to ensure adherence to data protection standards (HIPAA, DPL, GDPR).
• Provide Clinical Systems training to all staff and manage training programs and required certifications.
• Act as subject matter expert (SME) for MedWorxs and related clinical applications, providing advanced troubleshooting and escalation support.
• Ensure data accuracy, completion, and security within clinical and financial systems; monitor data integrity across integrated systems.
• Develop and maintain system and workflow documentation, SOPs, user guides, and training materials.
• Facilitate training and ongoing education for clinical users and staff to improve adoption and system utilization.
• Collaborate with developers and third-party vendors to design and test new interfaces, upgrades, and customizations.
• Participate in system testing, change control, and go-live support for system enhancements or new module rollouts.
• Proactively monitor system performance, user access, and audit logs to identify potential issues or security risks.
• Prepare reports and dashboards that support decision-making in clinical operations and revenue cycle management.
• Assist in policy development related to clinical data usage, system access, and documentation compliance.
• Promote a culture of data governance, health IT adoption, and continuous improvement across all departments.

Qualifications :

Benefits :

Doctors Hospital offers a competitive benefit package that includes paid vacation, health insurance and pension in accordance with the Cayman Islands regulations.

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