Account Manager - Mid Market (Central)

Overview

Account Manager - Mid Market (Central) at Maxis

Maxis Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Responsibilities

• Develop and formulate strategic and tactical plans in a bigger market portfolio. Ensure KPI and goals of the assigned accounts in the portfolio are met.
• Build market position in the assigned account by identifying potential business deals and close relationships with existing and new customers.
• Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts.
• Provide and screen data / information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making.
• Protects organization’s value by keeping company information and tender confidential.
• Grow account depth and breadth to ensure account coverage on top of dealer coverage where applicable.
• Assist collection team on customers’ aging.
• Ensure pipeline in CRM are diligently updated – consistently putting new opportunities week on week and progressing the opportunity sales motion from creation to closing.
• Develop Account plans for all assigned customers.
• Work with ECO to drive operational smoothness in handling accounts.
• Accountable for driving every opportunity to closure with a close plan.
• Keeping track of all post sales activities with timely delivery.
• Working closely with Solution Sales / Pre Sales team and identifying new solutions for all assigned customers for sustainable account growth.

Qualifications

What’s next

Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.

Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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